FAQ
Using the Mydoh Smart Cash Card

Can my child withdraw cash at an ATM?

Can my child withdraw cash at an ATM?


Great question! Currently, funds can only be sent from the Mydoh parent account to the Mydoh child account, and those funds can only be used through tapping or inserting the physical Mydoh
Smart Cash Card, using the digital card on Apple Wallet1, or entering the card details to make online purchases.

The card can only be used at store terminals, and as such, cannot be used at an ATM to withdraw cash, nor can it be used to deposit cheques or cash.
 
If you have any questions, or would like further clarification, our support team would be more than happy to speak with you! Please reach out to us via the in-app chat, or at hello@mydoh.ca for further inquiries.
 
Notes:
1.     Apple only allows users whose Apple ID identifies their age as 13 or above to add cards digitally. The Mydoh Smart Cash Card cannot be used with Google Pay and Samsung Pay at the moment.