FAQ
ID Verification

Do I have to validate my identity when setting up a Mydoh Parent account?

Do I have to validate my identity when setting up a Mydoh Parent account?


In order to comply with legal regulations, we ask that all users verify their identity through either a valid Canadian Passport or a driver’s license.

Government ID:
 
Driver’s License: We currently accept licenses from all provinces. We are working towards supporting ID from territories in the future.
 
Passport: Users are always able to verify their ID using a valid Canadian issued passport as well! Please ensure that your ID is not expired or damaged to the point of illegibility.
 
If you have any other questions or concerns, please don’t hesitate to reach out to our support team via the in-app chat, or at hello@mydoh.ca!