FAQ
Physical Cards

How can I achieve the best results when uploading a personal image to my ‘Mydoh by Me’ Card?

To ensure the best results, please review the following guidelines when uploading an image from your personal photo library to create your card:

  • You need to be the owner of the image or have permission from the image owner to use it
  • If your image includes another person, you need to have their written or verbal consent to use it
  •  Your image needs to be at least 420×420 pixels and no bigger than 10MB. JPEG, PNG, GIF and bitmap file formats are accepted for your image.

If you have any questions, feel free to reach out to our support team via in-app chat, or by email at hello@mydoh.ca!