Mydoh Smart Cash Card

Managing the Mydoh Smart Cash Card

How do I activate my child's Mydoh Smart Cash Card?

Can I lock my child's Mydoh Smart Cash Card?

Are there limits for receiving funds via my payment link?

Why am I unable to receive funds using my payment link?

How do I report an unauthorized transaction on my child’s Smart Cash Card?

Using the Mydoh Smart Cash Card

How does my child make online and in-store purchases using their Mydoh Smart Cash Card?

Can my child withdraw cash at an ATM?

Can the Mydoh Smart Cash Card be used in other countries?

Can the Mydoh Smart Cash Card be used with other currencies?

Making purchases on Roblox using your Mydoh Smart Cash Card

Are there limits to my child's Mydoh Smart Cash Card?

Physical Cards

How do I order a physical card for my child?

Is there a PIN for my child’s physical card?

We haven’t received my child’s physical card yet. What should I do?

Lost, Stolen, and Damaged Cards

Can I continue using the old Mydoh Physical Card?

Why does my Mydoh Smart Cash Card look different?

What is the difference between the Mydoh Classic Smart Cash Card and 'Mydoh by Me' Smart Cash Card?

What is the 'Mydoh by Me' Smart Cash Card?

Why does my custom card design need to be approved?

How often can I change the design of my ‘Mydoh by Me’ Card?

Can I return my ‘Mydoh by Me’ Card?

Who can order a ‘Mydoh by Me’ Card?

How do I design a ‘Mydoh by Me’ Card?

Are there image restrictions for my custom ‘Mydoh by Me’ Card?

How can I achieve the best results when uploading a personal image to my ‘Mydoh by Me’ Card?

How much is the ‘Mydoh by Me’ customized card?

Apple Wallet and Google Pay

Does the Mydoh Smart Cash Card work with Apple Pay, Google Pay, and/or Samsung Pay?

How do I add my child's Smart Cash Card to Apple Wallet?

Making purchases with Apple Pay

Why isn’t Apple Pay working?

Does my child need to have a data plan to use their card in-store (tap)?