Why am I not able to select some of the buttons on the app?

If you can’t scroll to select some buttons in the app, our apologies for the inconvenience with this!

If you can’t scroll to select some buttons in the app or expected actions aren’t working, please set your phone’s font size and screen zoom setting to default and try again using the steps below:

Step 1: Adjust your font size and screen zoom setting to default.

Learn more about how to reduce your phone’s font size and screen zoom for iOS and Android.

Step 2: Close the Mydoh app from multitasking and open it again!

Once the settings are set to default, everything should work as expected 🎉


If you encounter any further issues at all, or if you have any other questions, please feel free to reach out to us via the in-app chat function.